This Refund Policy outlines the terms and conditions under which Grand Sud Formation Dubai will consider refund requests for tuition fees and other charges paid by students.

Eligibility for Refund

Refund requests will be considered under the following circumstances:

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Withdrawal before the program commencement date
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Visa rejection (with official documentation)
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Medical emergencies (with valid medical certificates)
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Other exceptional circumstances at the discretion of the administration

Refund Schedule

The refund amount will be calculated based on the timing of the withdrawal request:

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More than 30 days before program start: 90% refund of tuition fees
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15-30 days before program start: 70% refund of tuition fees
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7-14 days before program start: 50% refund of tuition fees
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Less than 7 days before program start: No refund
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After program commencement: No refund

Non-Refundable Fees

The following fees are non-refundable under any circumstances:

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Application/Registration fees
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Administrative processing fees
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Material fees (if materials have been provided)

Refund Process

To request a refund, students must:

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Submit a written refund request to admissions.dubai@grandsudformation.com
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Include student ID, program name, and reason for withdrawal
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Provide supporting documentation where applicable
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Allow 15-30 business days for processing

Payment Method

Refunds will be processed using the same payment method used for the original transaction. If this is not possible, an alternative method will be arranged in consultation with the student.

Visa Rejection

In case of visa rejection, students must submit official rejection documentation from the relevant embassy or consulate. Refunds for visa rejection will be processed minus any applicable administrative fees.

Contact Us

If you have any questions about this Refund Policy, You can contact us:

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Email: admissions.dubai@grandsudformation.com
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Phone: +971 99999999